Frequently Asked Questions

  • A prior authorization is a requirement from an insurance company that certain medications, procedures, or treatments receive approval before coverage is granted.

  • SolvedRx provides:

    • Prior authorization submissions

    • Clinical documentation review

    • Insurance follow-up

    • Denial and appeal management

    • Pharmacy coordination

    • Workflow optimization

    • Staff training and consulting

  • We work with:

    • Primary care practices

    • Psychiatry and behavioral health clinics

    • Specialty medical practices

    • Nurse practitioners

    • Physician assistants

    • Independent providers

    • Multi-provider clinics

  • We support prior authorizations for most commercial insurance plans, Medicare plans, and Medicaid plans, depending on state and payer requirements.

  • We assist with a wide range of medications, including:

    • ADHD medications

    • Mental health medications

    • Weight management medications

    • Specialty medications

    • Biologics

  • We follow industry-standard security practices and utilize HIPAA-compliant systems and processes to protect sensitive information.

  • Our Per-Case Specialist service does not require a monthly commitment. Monthly service plans may require a service agreement outlining responsibilities and pricing. Clients can submit requests through our secure portal and approved communication channels, making it easy to upload supporting documentation and track progress.

  • Absolutely. We can function as an extension of your team, handling all or part of your prior authorization workload while keeping your staff informed throughout the process.

  • Many practices experience significant time savings and reduced administrative burden by outsourcing prior authorization tasks. Savings vary based on patient volume, staffing costs, and workflow efficiency.

  • Simply schedule a free consultation. We'll assess your needs, answer your questions, and recommend the best solution for your practice.